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Frequently Asked Questions.
Q1. How can I Integrate these videos?
- We provide integration for WHMCS, Blesta, ClientExec, HostBill, SupportPal, WISECP, Zendesk and WordPress. You can host the purchased videos on various platforms such as YouTube (Free), Vimeo, AWS S3, etc. If you require, We can also upload it for you without any additional charges.
Q2. Do these tutorial videos contain your website name/brand name?
- No, We do not mention our company name in our videos. When you purchase our videos, we add a logo of your company to the purchased videos. To see the list and demo of the available videos, Scroll up and click on the collapse span of the any of the series you wish see and find the link for View Demo.
Q3. Can I install this on any Billing Software?
- Currently, We provide integration for WHMCS, Blesta, ClientExec, HostBill, SupportPal, WISECP, Zendesk and WordPress.
Q4. Will these tutorial videos affect my existing articles or videos on my support website?
- No. These videos will not affect any of the articles/videos existing anywhere on your hosting website.
Q5. I don't know how to install videos on server or I have no prior experience of video streaming.
- You don't need any prior knowledge of video installation or video tutorial integration in your website. These Videos are compatible on any platform and come with an integration file and an installation guide. With help of these two files you would be able to easily install and integrate the tutorial videos in your support website. We also provide requisite help and ensure complete installtion and smooth functioning of the tutorials.
Q6. If my client opens a video tutorial on my Knowledgebase website, will he remain on the website or will be redirected to my YouTube Channel where the videos are hosted?
- He will remain on your knowledgebase website itself as video will be played on the same page in a window.
Q7. How much time it will take to process my order?
- 12 to 24 hours. You will receive video files within 12 to 24 hours with an installtion guide. You can upload tutorial videos on server and integrate them with your support website.
Q8. Do you have a refund policy?
- We do not provide a refund on this product; however, before purchasing our Videos, You can check our demo videos and a list of all the videos. Don't worry, you won't require a refund.